Where Right Results Meet Real Commitment When you receive a license for RDA products you also receive more than fifteen years of support experience in the nonprofit financial software and hardware arena, and more than thirty years of financial consulting experience in the government sector.
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User Groups: A Community of Support
Our support team is here for you when you need us with advice and training to use our software even better. But we realize that sometimes you need support from your peers.
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Proactive Support
It's OpenRDA's job to keep an eye on your system.
With our expertise we can spot instability and other issues before they become problems for you. If we see something, we let you know. And together we can decide the best way to handle it. |
Disaster Recovery
A disastrous situation with your data doesn’t have to become a real disaster.
With OpenRDA’s Disaster Recovery service all of your precious data is backed up on a separate, secure server. In case of emergency, you don’t have to panic – your data is safe and accessible, almost immediately. You are able to continue to function smoothly, with little or no downtime. |
Recurrent Training
Technology and software keeps getting better all the time. At OpenRDA we usually release quarterly updates to our software.
All this change is often for the best: better features and faster processing for example. But it can also mean new tricks to learn.
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Consulting Services to Help You Work Better
Our 37 years of experience is available to help you make the right decisions. We have a team of expertly trained professionals who can provide a variety of consulting services, including:
- Basics of Fund Accounting Training
- Software Selection and Implementation
- Technology Planning
- Hardware Selection
- Wide Area Networking
- Internet
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Help Desk
OpenRDA's tech support is extraordinary. Our Members say so.
Whether you email, use a dialogue box inside the OpenXpert software, or pick up the phone, it’s easy to reach a person who will help you. Our 3-Hour Guarantee means you’ll be helped fast. And we stay with you until your question is answered or issue is resolved.
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